Use the personalization fields on the product page to enter your details before adding the item to your cart.

Song Lyrics: Provide the artist and song title in the personalization field and we will be happy to source the lyrics for you. During the proofing process you can review for errors to ensure we have the correct version of your song. If you prefer to provide the lyrics yourself, just enter them in the personalization fields on the product page.

Photos: Upload your photo using the photo uploader on the product page before adding the item to your cart.

Wedding Vows or other wording: Enter your wording or vows in the personalization fields before adding to cart.

For a break down of the order process, check out our Help & FAQ page.

Just use the personalization fields on the product page when ordering. If your item includes a photo, upload it using the photo uploader on that same page.

Upload your photo using the photo uploader on the product page before adding the item to your cart. A clear, high-resolution image works best.

Just provide the artist and song title in the personalization field and we will be happy to source the lyrics for you. During the proofing process you can review for errors to ensure we have the correct version of your song. If you prefer to provide the lyrics yourself, just enter them in the personalization fields on the product page.

You'll get an email with a link to view and approve your proof online. Proofs are typically ready within 24-36 hours, and we require your review and approval before production begins.

Proofs are typically ready within 24-36 hours of placing your order. If you haven't seen yours yet, check your spam or junk folder and your promotions tab for the proof email. Still don't see it? Contact us directly through the contact form and we'll help.

If you are ordering a personalized item, we will not begin producing your custom piece until you've reviewed and approved a digital proof. You'll get an email with a link to view and approve your proof online. Proofs are typically ready within 24-36 hours of placing your order.

We will be happy to make as many adjustments to your proof as needed until you tell us it's ready to go. Keep in mind that we do not perform spelling or grammar checks and will only apply changes/corrections that are requested.

Please proof carefully to ensure you do not miss any possible errors - this includes lyrics, names, dates, or any other personalization details.

Once a proof is approved, and production has begun, we are unable to make any amendments

Production takes about 3-6 working days. Shipping is free by economy service (USPS, UPS or FedEx) from San Antonio, TX, and most orders arrive 2-8 business days after they ship, depending on your location.

Production takes about 3-6 working days. Need it sooner? Next-day or two-day shipping upgrades can be added at checkout.

Production takes about 3-6 working days. If you've ordered a personalized item, production begins once you've approved your proof. You'll get an email with a link to view and approve your proof online.

If you haven't received your proof link within 24-36 hours of placing your order, please contact us.

Shipping is free by economy service (USPS, UPS or FedEx) from San Antonio, TX. Each package is insured for loss or damage, and the carrier depends on things like package size, item type and destination.

Tracking is provided with each shipment. Please refer to your shipment notification for tracking. We offer real-time updates to keep you informed of your shipment's progress.

Most orders arrive 2-8 business days after they ship, depending on your location.

Honeycomb Proverbs is based and operates in San Antonio, TX, US.
Honeycomb Proverbs
10930 Wye St, Suite 103
San Antonio, TX 78217

Please contact us within 24 hours of ordering if a change is required. In most cases we are able to accommodate change requests.

Still have questions? Visit our contact page.

Unfortunately we do not offer exchange options for custom-made pieces. However, if there is a defect or any damage to your item, please contact us right away.

Because all of our products are made-to-order, we do not accept returns, but please contact us right away if you have any problems with your order. Should your item arrived damaged or defective we will swiftly work to replace it for you.